At Escape To Safety – Knowledge is Power, we want our customers to be satisfied with their purchases.

Return Eligibility

You may request a return if:

• The item is damaged or defective

• The wrong item was received

• The request is made within 14 days of delivery

Non-Returnable Items

The following items may not be eligible for return:

• Digital products

• Downloadable resources

• Personalized items

Return Process

To request a return:

1. Contact our support team with your order details.

2. Provide a description of the issue and photos if necessary.

3. If approved, we will provide instructions for returning the item.

Refunds

Once we receive and inspect the returned item, we will notify you regarding the approval of your refund. Approved refunds will be processed to the original payment method.